Terms & Conditions
Apartments 3, 4 & 6 Terms are weekly from Friday 2.30pm. to Friday 9.30am
Apartments 1, 2, 5 & 7 Terms are weekly from Saturday 2.30pm to Saturday 9.30am
No apartment can be occupied until completely cleaned to our satisfaction, so they are not normally available until 2.30pm on the day of arrival. Guests are required to vacate the premises by 9.30am on the day of departure. Early arrivals may leave their luggage until the apartment is ready for occupancy and departing guests may do likewise. Early arrivals travelling in their own car may leave their vehicle in the appropriate parking bay from 10.30am onwards prior to the apartment being ready for occupancy. Please enquire if you arrive early as your apartment may be ready, if not, you can relax in the garden or leave a mobile no. so that we can ring when it is available.
2. To reserve the accommodation, please telephone to make sure the apartment required is available and then send the completed Booking Form enclosing a NON REFUNDABLE DEPOSIT OF £30, to reach us within 7 days, in order for the reservation to be confirmed.
3. THE BALANCE IS DUE BEFORE OR ON DATE OF ARRIVAL.
4. In the unlikely event of the accommodation booked not being available the liability of the proprietors shall be limited to the refund of any payments.
5. The proprietors shall not be liable to any person for any injury or loss or damage to any property, however caused.
6. In the interest of security, it is a CONDITION that no persons other than those listed on the Booking Form are allowed on the grounds or in the apartments without prior agreement with the proprietors.
7. NO SMOKING IN THE PREMISES: To enable us to provide a suitable environment for guests who have allergies or breathing difficulties, it is our policy to accommodate ONLY persons WHO DO NOT SMOKE on the premises.
The use of candles is not permitted by Fire Safety Regulations
8. Guests must not make any unreasonable amount of noise within the establishment. It is a strict condition that noise levels must be kept to an absolute minimum between 11.00pm and 8.00am. The proprietors reserve the right to retake possession of the apartment if, in their opinion, any party continually acts in a manner considered prejudicial to the comfort and well-being of other guests
9. PETS: To meet the requirements of guests with special needs no pets are to be brought into the apartments or grounds without prior arrangement with the proprietors. Arrangement can usually be organised in the ground floor apartments 5 or 6 for small well behaved pets.
10. All apartments will be handed over in a clean condition and guests are asked to leave them in a similar state. Please notify the proprietors immediately of all breakages, loss or damage to the premises, it’s fixtures or contents. Guests may be held liable for any damage or loss incurred during their stay.
11. All bedding, linen, bath, hand and tea towels are provided strictly for use within the apartment.
12. The drying of towels, clothes etc. on window ledges is not allowed as it is unsightly.
13.AN ON-SITE PARKING SPACE is allocated for each apartment with the condition that parking is at the vehicle owners risk. The proprietors cannot accept responsibility for any damage or loss to vehicles or contents howsoever caused.
14. ACCESSIBILITY: Apartment 5 is accessible to someone with limited mobility - ramp access. Apartment 6 is now adapted for wheelchair access. All other apartments are unsuitable for wheelchairs but they can be stored in our workshop - it should be noted this can sometimes be obstructed by a parked car.
15. MEDICAL CONDITIONS: To ensure the well-being and comfort of all guests & enabling us to make sure the apartment selected is fit for the purpose, on a strictly confidential basis, it is essential we are informed of any medical condition that may require the use of specialist products, the use of any electrical devices as a result of a condition, or the attendance of a doctor or nurse.
ANY EXCEPTIONS TO THESE CONDITIONS MUST BE AGREED WITH THE PROPRIETORS.